Story policy
Service
At Éssence, we pride ourselves on providing exceptional customer service. We are dedicated to ensuring your satisfaction every step of the way. Our knowledgeable and friendly customer service team is here to assist you with any inquiries, concerns, or assistance you may need. Whether you have questions about our products, need help with sizing, or require guidance in choosing the perfect piece, we are committed to providing prompt and personalized support. Your happiness is our priority, and we strive to exceed your expectations in every interaction.
Retail
In addition to our online presence, Éssence is proud to partner with select retailers to offer our exquisite jewelry in brick-and-mortar stores. We understand the importance of experiencing jewelry in person, and our retailer network allows you to see and try on our pieces before making a purchase. Visit our website to locate authorized Éssence retailers near you. Each of our retail partners shares our commitment to exceptional quality and customer service, ensuring that your in-store experience reflects the essence of elegance that Éssence embodies.
Privacy
At Éssence, we take your privacy seriously. We are committed to protecting your personal information and maintaining the confidentiality and security of your data. When you provide us with your information, we use it solely for the purposes of fulfilling your orders, providing customer support, and improving your overall shopping experience. We do not sell or share your information with third parties without your explicit consent, except as required by law. For more details on how we handle your data, please review our Privacy Policy, which outlines our practices and your rights regarding your personal information.
Payment methods
- Credit / Debitcards
- PAYPAL
- Offline payments